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BUSINESS LEAD PROJECTS: Manufacturing

Automobile #2: Mobile Service World in the Automotive Aftermarket

Business Lead

Business Need: Mobile Services

  • Ubiquitous access to repair information

  • Integration of heterogeneous data source from different OEMs

  • Provisioning of services to different User-Groups

Use Case: Interoperability and Integration

  • Efficiency increase by 10% in the repair process

  • Enabling the provision of Multi-Brand repair services

Results: Enterprise SOA Value Delivered

  • Automated processes eliminate high cost for manual collaboration

  • Flexible IT landscape shareable across several parties

  • Increased customer value (faster retrieval of relevant information)

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