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IT-LEAD PROJECTS: Other

GISA GmbH: Business Process Innovation: Enabling a New
Business Model

IT Lead

Business Need: Managing Growth

  • Highly competitive market

  • Strong growth strategy until 2011

  • Current process of invoice management is not adjusted to support this growth

Use Case: Shorter Invoice Cash Cycle

  • Reduce Days of Sales Outstanding (DSO) and improved liquidity

  • Process efficiency in invoice processing

  • Improve customer service quality

Results: Enterprise SOA Value Delivered

  • Built on SAP Enterprise Services for electronic bill presentment and payment

  • Saved process cost through closer customer involvement and streamlined process

  • Shorter invoice-cash cycle by improved customer services (Access to relevant info)

  • Rapid implementation (two weeks)

  • Flexibility to integrate other services, 3rd party systems and to enhance the process

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