|
Business Need:
-
Present a unified
look and feel to
telecommunication
carrier’s internal
and external
customers, despite
the multitude of
acquisitions
-
Dramatically reduce the
cost of operations and
eliminate duplication of
effort enterprise-wide
by focusing on the core
400 activities used to
run the business
-
Leverage reusable
services with backend
systems, based on
business rules around
the 400 activities
Use
Case:
-
Mega
project to develop “One”
architecture,
integrating all backend
legacy systems from
acquisitions, then
abstracting the data
using AquaLogic Data
Services Platform
-
450
applications built on common
Infrastructure, used across
billing, organization,
provisioning and customer
care
-
SOA portal
enabling developers to review
top services consumed, review
library of services, and review
tips and tools
-
Establish
Multiple Centers of Excellence,
roadmap efforts, training, etc.
Results: SOA Value
Delivered
-
Reduced network
outages to zero
-
Stronger focus on
strategic initiatives, with only 30% of
IT spend on operations (vs. 85% - 95%)
-
More transparency by
masking systems complexity from users
-
$80 million in value over
two years, from improved efficiency,
responsiveness, and adaptability of the
organization
|
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