|
Business Need:
-
Company had
different
infrastructures from
acquisitions, along
with redundant
business rules
across numerous
legacy gateway
integration
solutions
-
Transform point-to-point
infrastructure so
various operating
companies can function
and compete as a joint
company
-
Continue to innovate
online customer service
to reduce support calls
while presenting a
consistent experience
across acquisitions
Use
Case:
-
Mega SOA project to
support company’s
initiative to
transform the IT
organization
-
Implementing first
SOA project to
enable high-volume
customers to verify
addresses, print
labels, schedule
pickups and other
services
-
Multiple services
implemented on new
SOA infrastructure,
using AquaLogic
Service Bus as the
single point of
integration
-
Center of Excellence
to support
management of BEA
technologies, with
SOA Assessment, SOA
Workshop, and SOA
Foundation Service
-
Organization and
Governance to
support versioning
strategy and
consistent, correct
use of services
Results: SOA Value
Delivered
-
Flexibility and
speed in providing
new services to
customers and grow
higher margin
businesses in areas
such as Freight and
Ground & grow their
business overseas
-
Reduced support
costs for supporting
fragmented
infrastructure for
internal/external
customers
-
Easier integration
of acquisitions
though a common core
set of services
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