Gartner AADI User Panel:
Measuring the Value of
SOA - December 2008
In
the opening statements,
the panelists – Aleks
Buterman of Lincoln
Financial Group, Kevin
Forbes of Healthways,
Mark Kyzko of US
Department of Defense,
and Michael Onders of
National City
Corporation – all
spoke of business
transformation concerns
driving SOA and shared
key metrics related to
their efforts. Like the
drivers, the metrics
were business focused,
such as dollars saved,
revenue growth enabled,
cost avoidance, business
accuracy, business
efficiency, time to
market and business
agility.
A key
to success mentioned by
all panelists is
business architecture,
specifically business
capability mapping.
Shifting the traditional
business-IT conversation
from application
specific features and
functions to common
business capabilities
accelerated business
buy-in, increased
business participation,
and in one case, changed
IT funding practices,
resulting in lines of
credit for shared
business capabilities.
After
the opening statements,
the panelists engaged in
conversation with each
other, the audience, and
moderators on a variety
of topics, including how
to measure business
agility; the ties
between data management,
business visibility and
SOA; and the heightened
rigor in testing
practices and
environments to
accommodate the
complexity of a shared
services environment.
Panel
Abstract:
In this session,
several
practitioners will
share first-hand
experience of
justifying and
measuring the value
of their
service-oriented
architecture (SOA)
activities.
Key
Issues:
-
How
to make the
initial business
case and
continuously
demonstrate the
benefits?
-
What
metrics to use?
-
What
return on
investment (ROI)
to expect?
-
What
challenges have
they
encountered, and
how did they
overcome them?
Moderators:
Nicholas
Gall, Gartner
Richard Soley,
Executive Director, SOA
Consortium; Chairman and
CEO, Object Management
group
Panelists:
Aleks
Buterman, Lincoln
Financial Group
Kevin Forbes,
Healthways, Inc.
Mark Kryzko, US
Dept. of Defense
Michael Onders,
National City
Corporation
Register to download the
podcast and slide presentation:
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